3 of 3 Microsoft Intune Jobs in Warrington

helpdesk queries and provide first-line technical support. ICT Equipment and Asset Support. Support the Senior Technician with the building, configuration, and enrolment of devices using tools such as Microsoft Intune and Apple School Manager. Maintain accurate records of IT assets and perform regular equipment checks. Travel between school sites (if applicable) – driving licence essential. Person Specification … knowledge and experience: Working knowledge of desktop operating systems (e.g., Windows 10/11) and common school applications. Awareness of Microsoft 365 tools and basic administrative tasks. Introductory understanding of mobile device management (MDM) systems such as Microsoft Intune and Apple School Manager, including how devices are enrolled and assigned. Basic understanding of Azure Active Directory More ❯

Troubleshooting End User Compute (EUC), Networking, Applications (inc. common enterprise applications and M365), Printing, Unified Communications, including meeting room facilities (video conferencing), fixed and mobile telephony, video conferencing (e.g. Microsoft Teams, Zoom) Report any pattern or trends to management for proactive problem management Refer to internal IT news, Knowledge articles, and general industry updates to stay up-to date … functions in support of end-user computing needs Strong knowledge of troubleshooting Windows Desktop (10 & 11) Strong knowledge and hands-on experience of Enterprise Hyrbid environments: on-prem + Microsoft Azure Strong knowledge of current Microsoft 365 (inc. Office 365) desktop operating system and application software (adds, removes, password resets) - certification preferred but not essential (MS-100/… Basic understanding of IP addresses, DNS and what makes up an IT network Diagnosing internet connection issues, WiFi issues Experience with EUC environments and management platforms (e.g. SCCM, inTune, Active Directory) Cloud Platform experience, including 3rd party SaaS Experience with Video Conferencing and telephony systems First-class customer service and communication skills will be working with end users More ❯

initiatives and other IT-related duties as needed Essential Skills & Experience Prior experience in IT support or a similar technical role Strong knowledge of Windows 10/11, M365, Microsoft Azure, and hybrid environments Experience with ServiceNow or similar ITSM platforms Familiarity with Active Directory, SCCM, InTune, and video conferencing tools (e.g., Teams, Zoom) Understanding of basic … do attitude Ability to work independently and as part of a team Awareness of cyber security best practices Desirable Skills Experience with low-code/no-code platforms (e.g., Microsoft Power Platform) Knowledge of automation and scripting tools Additional Information Must be willing to obtain baseline security clearance Occasional engagement with global teams and diverse cultures More ❯