2nd Line Service Desk Technician
- Hiring Organisation
- NRL Group Limited
- Location
- Birchwood, Warrington, Cheshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Competitive salary
Technical Troubleshooting End User Compute (EUC), Networking, Applications, Printing, Unified Communications, including meeting room facilities (video conferencing), fixed and mobile telephony, video conferencing (e.g. Microsoft Teams, Zoom) Act as local "hands & eyes" support for second and third-line support colleagues and external partners Assist with IT security incidents Collaborate … ticketing systems Basic networking knowledge Experience with EUC environments and management platforms (e.g. SCCM, inTune, Active Directory) Cloud Platform experience, particularly Microsoft Azure Strong Microsoft 365 (inc. Office 365) skills and experience Experience with Video Conferencing and telephony systems. The NRL Group connect global companies with ...