TechHub Support Analyst
- Hiring Organisation
- Ofcom
- Location
- Warrington, Cheshire, United Kingdom
- Salary
- £ 60 K
TechHub team and ICT colleagues to develop a good working knowledge of the following skills:Technical Expertise & User EnablementProvide expert support and guidance across Microsoft 365 (including Teams, Outlook, Excel, PowerPoint, SharePoint, OneDrive, Planner, Power Automate, Forms, Loop, OneNote and Copilot), Microsoft Endpoint Manager (SCCM/… apply Service Management and Project Management frameworks.Refer to technical documentation and resources to assist users and resolve issues.Strong working knowledge of:Windows 11 and Microsoft 365 (including Exchange Online, Teams and CopilotActive Directory, Group Policy, Windows Server, and print server environmentsWorking knowledge of network fundamentals, including:Layer 2/ ...