3 of 3 Remote Root Cause Analysis Jobs in Warrington

are committed to bringing efficiency and simplicity to the insurance sector. The Complaints Handler will play a critical role in managing and resolving a portfolio of customer complaints, conducting root cause analysis, and reporting to provide actionable insights to business teams. They will liaise with the Financial Ombudsman Service as needed. This role focuses on complaints related … reviewing claim files, policies, correspondence, and relevant materials. Communicate with customers and involved parties to understand concerns and provide updates. Ensure compliance with regulatory requirements when addressing complaints. Conduct root cause analysis to identify trends and underlying issues, reporting findings to provide insights. Collaborate with teams to improve processes, aiming for high customer satisfaction and reputation management. More ❯

hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues More ❯

hardware, software, and peripheral issues. Diagnose and resolve advanced technical issues escalated from the L1 support team. Install, configure, and maintain operating systems, software applications, and system updates. Perform root cause analysis to identify recurring technical problems and develop solutions. Troubleshoot break/fix issues of Windows and Mac computers. Assist with network connectivity issues, including LAN More ❯