IT Support Apprentice (Innovate Healthcare Services)
LAKIN ROAD, WARWICK, England
INNOVATE HEALTHCARE SERVICES LTD
The role of the ICT Support Officer is to gain experience supporting a wide range of ICT systems and services. Under the guidance of experienced professionals, they will assist in resolving technical issues, and/or contribute to exciting new projects, and develop the skills needed to thrive in the digital world. Role To maintain effective working relationships, both … undertake duties to meet the needs of the service and work within established service level agreements. To adhere to monitoring, compliance, and audit procedures. To assist in business application support within their work area and undertake tasks utilising agreed standards and procedures and work with periodic supervision. To assist colleagues in regular liaison and provide professional advice and support … of business processes and, using best practice, identify options for improving efficiency and effectiveness of operational delivery. Engage in floor walking in our hospitals to provide proactive troubleshooting of IT technical and end user systems issues, endeavouring to resolve issues first time through own knowledge or through an understanding of the wider Innovate resource who can provide support. To More ❯
Employment Type: Advanced Apprenticeship
Salary: £25,147 a year
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