Service Management Analyst
- Hiring Organisation
- Jobleads-UK
- Location
- Warwick, England, United Kingdom
services, including third‐party and internally managed solutions. This hands‐on role is ideal for someone experienced in service ownership, supplier performance, and ITIL‐aligned delivery within complex, multi‐vendor environments. Reporting to the Service Delivery Manager, you will oversee the day‐to‐day management of assigned services, providers … support smooth transition from project to BAU. Partner with suppliers to understand product roadmaps, identify opportunities for value, innovation, and cost optimisation. Support ITIL reviews, lead root cause analysis, and coordinate preventative actions. Govern vendor‐led changes, ensuring quality, compliance, risk management, and maintenance of the Forward Schedule of Change. ...