Head of Customer Experience
- Hiring Organisation
- Nicholas Associates
- Location
- Warwick, Warwickshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £55000 - £65000/annum
post-sale experiences. Your goal is to build scalable processes, develop the customer education approach, and ensure that customer insights are driving continuous improvement across the business. This is a hands-on leadership role with influence across product, engineering, marketing, and commercial - and a great fit for someone … Represent the customer across internal teams (Product, Marketing & Video Production) by sharing their feedback to help shape product development decisions and marketing strategy. Continuous Improvement & Strategic Impact Identify and address recurring customer issues through long-term and scalable solutions Collaborate cross-functionally to drive process improvements that enhance ...