4 of 4 Service Delivery Jobs in Warwick

Job summary The ICT Trainee Service Operations Centre (SOC) Support Engineer will support the ICT Service Operations Team in delivering a reliable and customer-focused ICT support service. This role involves diagnosing and resolving technical issues across the Trusts supported equipment, ensuring service levels are met. The successful candidate will provide technical assistance for both hardware and … software used within Innovate's ICT services. Main duties of the job Reporting to the ICT Service Operations Team Leader, you will be responsible for ensuring that we deliver a prompt, efficient and positive ICT service delivery experience for each and every one of our customers, each and every time. The post holder will work with the … ICT Service Operations Team Leader to deliver an integrated ICT support service within the agreed Service Level Agreements (SLAs). The post holder must have the ability to demonstrate a logical approach to diagnosing and resolving technical faults on supported equipment throughout the Trust. The post holder will be a member of a team providing technical support More ❯

aspects of children's social care and early help, producing management and monitoring reports for a variety of audiences. You will be involved with, and on occasions lead, the delivery of statutory data collections, recording and reporting arrangements to support senior managers and their teams as well as undertake data modelling and design activity to ensure timely access to … reports and recommendations for senior managers. This role is fundamental to ensure that senior management and commissioners have the best intelligence available to them to support decision making and service delivery, allowing the effective targeting of resources within a challenging financial environment. Responsibilities Lead and contribute to the delivery of statutory data collections, recording and reporting arrangements … skills and manipulate complex data sets using different software packages to develop business and commissioning intelligence. Design data models and ensure timely access to information for decision making and service delivery. Collaborate with teams to target resources effectively within a challenging financial environment. Key Requirements Demonstrable experience working with Microsoft Power BI, DAX and SQL. Knowledge of children's More ❯

Ensure compliance with industry standards and best practices. Collaborate with stakeholders and external partners to drive innovation and improvements. Perform impact analysis and quality assurance for system modifications. Balance service delivery with cost efficiency , taking ownership of technical decisions. Build strong relationships with suppliers and managed service providers . Skills & Experience Required: Proven experience in network project … delivery , not just day-to-day support. Strong knowledge of Cisco, SD-WAN, VLAN, Static & Dynamic Routing, Azure vWAN . Experience with Avaya telephony (desirable but not essential). Familiarity with AWS, Zscaler, SolarWinds, Sentinel . Ability to write and maintain technical documentation . Experience working in large, complex organisations with supplier management exposure. Strong problem-solving and communication More ❯

An excellent opportunity to join our Business Intelligence team as a Digital Transformation Apprenticeship here at Warwickshire County Council? We provide automated solutions to a range of council service areas. With the focus being on AI solutions We have an excellent track record on supporting apprentices through to permanent employment. Role The skills, knowledge and behaviours developed in this … Digital Support Technician apprenticeship aligned to this role. Collaborate with internal teams to identify opportunities for automation and digital optimisation Gather and document user requirements to assist in the delivery of end-user focused products Design, build, and test Copilot Studio agents to automate routine tasks and improve service delivery Support services in adopting AI tools and More ❯