2 of 2 Remote 3rd Line Support Jobs in Warwickshire

and a passion for resolving complex technical challenges? We’ve partnered with the UK’s leading provider of environmental compliance and data management services, who are seeking a skilled 3rd Line Support Engineer to join their dynamic team. What You’ll Do: Provide expert-level support for up to 400 staff, acting as … an escalation point for intricate IT issues alongside the support team. Diagnose and resolve advanced technical problems, ensuring adherence to SLAs and minimal downtime. Lead and contribute to high-level technical projects, including infrastructure maintenance and optimisation of their Microsoft stack (Azure, Active Directory, Windows Server, and beyond). Drive cybersecurity initiatives, support ISO 27001 compliance … escalated Service Desk tickets with precision, ensuring timely and effective resolution. Who You Are: You bring 4+ years of IT support experience, with a strong background in 3rd line support and advanced troubleshooting. You’re a proactive, detail-oriented communicator who thrives in both technical and collaborative environments. Deep expertise with Microsoft technologies More ❯

and a passion for resolving complex technical challenges? We’ve partnered with the UK’s leading provider of environmental compliance and data management services, who are seeking a skilled 3rd Line Support Engineer to join their dynamic team. What You’ll Do: Provide expert-level support for up to 400 staff, acting as … an escalation point for intricate IT issues alongside the support team. Diagnose and resolve advanced technical problems, ensuring adherence to SLAs and minimal downtime. Lead and contribute to high-level technical projects, including infrastructure maintenance and optimisation of their Microsoft stack (Azure, Active Directory, Windows Server, and beyond). Drive cybersecurity initiatives, support ISO 27001 compliance … escalated Service Desk tickets with precision, ensuring timely and effective resolution. Who You Are: You bring 4+ years of IT support experience, with a strong background in 3rd line support and advanced troubleshooting. You’re a proactive, detail-oriented communicator who thrives in both technical and collaborative environments. Deep expertise with Microsoft technologies More ❯