1st Line IT Service Desk Analyst/Helpdesk
Warwickshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
TXP
IT Service Desk Analyst 6 Month Fixed Term Contract £25,000 Per Annum Pro Rata Location: Warwickshire - hybrid working (1 day a week onsite, rest remote working) TXP is expanding their Managed Services capability; and we're recruiting for a customer focused Service Desk Analyst who is Midlands based. This is a superb opening to join TXP … demand in the financial services sector. The role will be working at our client's impressive HQ site in Warwickshire 1 day per week. As a 1st Line Support Analyst you will join the IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of incidents … role Professional and polite telephone manner Proven customer service experience, gained in a busy environment Experience of MS Office & Lotus Notes Demonstrable analytical and problem-solving skills Knowledge of IT on a professional level Some Cloud deployment/datacentre experience would be desirable but is not essential If your profile demonstrates strong and recent experience in the above areas More ❯
Employment Type: Temporary
Salary: £25000/annum Hybrid Working
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