1st Line IT Support Analyst 3 Month contract Full time hours, Mon - Fri £160.00 Per Day - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line Support Analyst to work at our client's impressive HQ site in Warwickshire. You will … a professional environment where there are limited interruptions/distractions. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision of 1st line support for all applications … service groups and customers to ensure that agreed service levels are met Skills/Experience: Experience in a busy telephone based customer services environment Experience in a 1st line IT service desk/helpdesk role Professional and polite telephone manner Demonstrable analytical and problem-solving skills Computer literacy in Microsoft products ServiceNow experience desirable If you would like to More ❯
Warwickshire, England, United Kingdom Hybrid / WFH Options
TXP Technology x People
1st Line IT Support Analyst 3 Month contract Full time hours, Mon - Fri £160.00 Per Day - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line Support Analyst to work at our client's impressive HQ site in Warwickshire. You will … a professional environment where there are limited interruptions/distractions. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision of 1st line support for all applications … service groups and customers to ensure that agreed service levels are met Skills/Experience: Experience in a busy telephone based customer services environment Experience in a 1st line IT service desk/helpdesk role Professional and polite telephone manner Demonstrable analytical and problem-solving skills Computer literacy in Microsoft products ServiceNow experience desirable If you would like to More ❯
Warwick, England, United Kingdom Hybrid / WFH Options
Pontoon Solutions
OT/IT Technical Analyst Utilities Predominantly remote: Occasional travel to site 6 months+ In full: We’re implementing a new system to be used on Operational sites that is being designed by a third party. We require someone with an Operational Technology (OT) Infrastructure and Network background to assist in knowledge sharing, query resolution and oversight of … the design to ensure it’s success. In full: Role Purpose We are seeking a Technical Subject Matter Expert (SME) to lead the design and configuration of complex IT and OT infrastructure for a critical proof of concept and subsequent deployment. The SME will coordinate internal and external design resources, identify gaps early, and ensure technical integrity across … all components. Key Responsibilities Consolidate design inputs from multiple stakeholders and drive alignment. Identify missing technical details early and resolve issues promptly. Design and build: IT and OT networking infrastructure (Cisco switching, VLANs, IP addressing). Hosting environments with virtual machines and virtual routing and switching (VMware, KVM). Secure gateways (Waterfall, OPSWAT) and associated network configurations. Configure network More ❯