ICT Service Operations Centre Support Engineer
Warwick, United Kingdom
Innovate Healthcare Services
of switches and routers. Remotely support end-user estate using industry recognised software. Responsible for the assessment, allocation, replacement, upgrade, and transfer of ICT equipment as appropriate. Contribute to Knowledge Management by ensuring comprehensive system documentation is created/updated using best practice standards. Responsible for the coordination and decommissioning of redundant ICT equipment ensuring the Waste Electrical … and Electronic Equipment (WEEE) regulations are adhered to and confidential data is secure prior to disposal. Assist to develop and maintain supporting documentation for service management as defined in the Service Catalogue. Provide advice/guidance where relevant to ICT security and observe all ICT security procedures in the performance of your duties. Respond to changes in priorities that … technical assistance if needed Person Specification What we are looking for in our people Essential Substantial proven experience in an ICT technical support environment. Developed and demonstrable skills and knowledge in the following areas: Network Troubleshooting Hardware & Software installation Troubleshooting Active Directory knowledge Excellent interpersonal, communication and organisational skills. The ability to work as part of a team. More ❯
Employment Type: Permanent
Salary: £32166.00 a year
Posted: