Knowledge Management Jobs in the West Midlands

3 of 3 Knowledge Management Jobs in the West Midlands

Senior Manager Strategy & Operations - Technology

Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
M-KOPA Kenya Limited
execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including country launches and platform scaling Build frameworks for team development, recruitment strategy, and organisational growth across our technology … teams Establish data-driven decision-making processes and optimise resource allocation for maximum impact Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational … in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management Strategic mindset with ability to translate vision into actionable plans More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ICT Service Operations Centre Support Engineer

Warwick, United Kingdom
Innovate Healthcare Services
of switches and routers. Remotely support end-user estate using industry recognised software. Responsible for the assessment, allocation, replacement, upgrade, and transfer of ICT equipment as appropriate. Contribute to Knowledge Management by ensuring comprehensive system documentation is created/updated using best practice standards. Responsible for the coordination and decommissioning of redundant ICT equipment ensuring the Waste Electrical … and Electronic Equipment (WEEE) regulations are adhered to and confidential data is secure prior to disposal. Assist to develop and maintain supporting documentation for service management as defined in the Service Catalogue. Provide advice/guidance where relevant to ICT security and observe all ICT security procedures in the performance of your duties. Respond to changes in priorities that … technical assistance if needed Person Specification What we are looking for in our people Essential Substantial proven experience in an ICT technical support environment. Developed and demonstrable skills and knowledge in the following areas: Network Troubleshooting Hardware & Software installation Troubleshooting Active Directory knowledge Excellent interpersonal, communication and organisational skills. The ability to work as part of a team. More ❯
Employment Type: Permanent
Salary: £32166.00 a year
Posted:

ICT Trainee Service Operations Centre Support Engineer

Nuneaton, United Kingdom
Innovate Healthcare Services
of switches and routers. Remotely support end-user estate using industry recognised software. Assist In the assessment, allocation, replacement, upgrade, and transfer of ICT equipment as appropriate. Contribute to Knowledge Management by ensuring comprehensive system documentation is created/updated using best practice standards. Assist with the coordination and decommissioning of redundant ICT equipment ensuring the Waste Electrical … and Electronic Equipment(WEEE) regulations are adhered to and confidential data is secure prior to disposal. Assist to develop and maintain supporting documentation for service management as defined in the Service Catalogue. Provide advice/guidance where relevant to ICT security and observe all ICT security procedures in the performance of your duties. Respond to changes in priorities that … to travel between sites in Warwickshire, as and when needed Person Specification What we are looking for in our people Essential Proven experience in an ICT technical support environment. Knowledge in the following areas: Network Troubleshooting Hardware & Software installation Troubleshooting Active Directory knowledge Excellent interpersonal, communication and organisational skills. The ability to work as part of a team. More ❯
Employment Type: Permanent
Salary: £29242 a year
Posted:
Knowledge Management
the West Midlands
10th Percentile
£25,150
25th Percentile
£27,625
Median
£32,000
75th Percentile
£36,125
90th Percentile
£38,450