Senior Business Travel Consultant - German speaking
- Location
- Birmingham, Warwickshire, United Kingdom
time, and SLA adherence Building long-term relationships with Executive travellers through consistent, high-quality service Collaborating closely with peers to maintain a high-performance, elite service culture What Were Looking For Essential: Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar … experience (Amadeus, Sabre, Galileo or similar) Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT Exceptional communication skills with a polished, confident, and discreet style Ability to remain calm, decisive, and solutions-focused in high-pressure situations Strong organisational skills and attention to detail Desirable ...