2 of 2 Remote Proactive Monitoring Jobs in Warwickshire

customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of incidents and requests, regular written and verbal communication with customers, proactive monitoring of incidents and requests contributing to the development and management of the Knowledge Base and liaising with suppliers, service groups and customers to ensure that agreed service More ❯

Teaching School courses/events Assist with the auditing of hardware, software, and IT Support requests as needed Support the smooth implementation of specific IT projects Assist in the monitoring of the usage of ICT packages ensuring all legal requirements are adhered to Support the Director of IT Services in all IT related issues, monitor IT systems and follow More ❯