1 of 1 Service Desk Engineer Jobs in Warwickshire

their maturity. Our vision is to be the UK’s number one provider of secure, integrated cloud services to the small to mid-size market. About The Role The Service Desk Team is a core team within the business, it’s the first point of contact for our clients, and is heavily involved in the delivery of timely … and effective technical solutions. The core focus of the 2nd line Network Connectivity Service Desk Engineer will be to take ownership and successfully resolve complex technical incidents and requests logged by clients. This will mean investigating issues, troubleshooting and providing solutions, while working in a fast paced environment, and keeping the customer updated at all times. You … To be considered for this role you must have a proven track record of professional experience providing technical support at a first line level experience working in a managed service/datacentre/NOC environment would be beneficial, as would experience working in a shift based environment.As a 2nd line engineer you will need to have understanding and More ❯