1 to 1 of 1 Service Manager Jobs in Warwickshire

We are currently recruiting for a leading global provider of power generation solutions. Due to continued growth, they are looking for a dedicated Service Manager to join their team. The Service Manager will be responsible for leading and managing the service department, including … field service engineers, workshop engineers, and support staff, to ensure optimal performance and productivity, ensuring maximum uptime and customer satisfaction. Key Responsibilities: Develop and implement service strategies, policies, and procedures to meet customer needs and business objectives. Establish service standards and performance metrics, and monitor team performance … against targets, taking corrective action as necessary. Collaborate with sales and marketing teams to promote service offerings, identify new business opportunities, and achieve revenue targets. Manage service contracts and agreements with customers, ensuring compliance with terms and conditions and delivering exceptional customer service. Handle customer inquiries, complaints, and more »