21 of 21 Service Manager Jobs in the West Midlands

IT Service Lifecycle Manager/IT Service Manager A fantastic opportunity has arisen for an IT Service Lifecycle Manager/IT Service Manager to join our Birmingham based client on a permanent basis. Responsibilities and Duties: Lead the … Service Lifecycle process to ensure that new and existing services meet business needs and are scalable and sustainable. Collaborate with stakeholders to gather service requirements and design services that are aligned with business objectives and IT capabilities. Oversee the service portfolio, ensuring that all services are aligned … objectives and deliver value and that all services contain up- to-date and accurate information. Lead the Release Management process, ensuring that software and service releases are planned, tested, and deployed with minimal disruption. Coordinate across teams to ensure that releases are executed according to schedule, with thorough testing More ❯

Service Delivery Manager Proftech Talent are working with Motormax on the recruitment of a Service Delivery Manager to join their Shenstone based team. Motormax is a leading provider of automotive technology solutions, helping fleets operate more safely, efficiently, and intelligently. Their MaxConnex platform delivers … advanced camera and telematics integrations, empowering businesses with real-time visibility, insights, and control over their operations. They are looking for a Service Delivery Manager to join the growing team and help deliver outstanding technology experiences to their customers. This role is central to the deployment of … the MaxConnex camera platform and integrated telematics solutions-ensuring projects run smoothly from planning through to successful implementation. As a Service Delivery Manager, you will need to have/be: 3 years' experience in service delivery, project management, or technical programme coordination, ideally in a SaaS More ❯

Service Manager I am working with a market leading professional services business who are looking to improve their Service Management offering globally. This role lends its hand to Service design, Service Transition and Change Management and the incumbent will be responsible for delivering programmes … to improve all of these remits. If you're a strong all round Service Management professional and have a real passion to make global change then this is the role for you! I am looking for: - Overall Service Lifecycle experience (Service Design, Service Transition & Change Management More ❯

We are currently recruiting for an Engineering & Service Manager to join the Digital Technology & Change Leadership Team in our Solihull office on a hybrid basis. As an Engineering & Service Manager at nPower Business Solutions (nBS), you will have the opportunity to shape and enhance … nBS serves around 30,000 customers and 250,000 meter points, aspiring to become the top B2B energy supplier in the UK. Engineering And Service Manager Here's what you'll be doing Lead engineering and service management functions in alignment with organizational goals and product … pipelines, automation, and integration of new technologies. Manage infrastructure services for scalability, reliability, and performance. Collaborate with IT Product Leads to align engineering and service delivery with product goals. Accountable for the delivery of operational services, including incident management, problem resolution and SLA adherence. Establish and monitor KPIs for More ❯

Position: Service Delivery Manager Duration: 6 Months Location: Warwick/Remote Are you an experienced Service Delivery Manager ready to take your career to the next level? Our client in the utilities sector is searching for a dynamic and strategic individual to lead and … enhance their service management offerings. If you have a passion for operational excellence and a knack for stakeholder engagement, we want to hear from you! Your Role: As the Service Delivery Manager, you will take full ownership of service management activities within the Strategic Infrastructure … SI) division. You'll be instrumental in managing a UK-based Managed Service Provider, ensuring exceptional support and maintenance for MS 365 and SI applications. Your mission? To deliver outstanding application service availability and continuous improvement across the SaaS-based SI product stack! Key Responsibilities: * Lead all SI More ❯

IT Service Lifecycle Manager Location: Birmingham (up to 40% remote) Salary: £65,000 - £75,000 + Excellent Benefits Working Pattern: Full-time, 35 hours/week (flexible & hybrid working available) Department: IT Service Delivery - Service Management A global legal organisation with a strong UK presence … is seeking an experienced IT Service Lifecycle Manager to join its collaborative and forward-thinking IT function. This role is central to ensuring IT services are designed, transitioned, and operated effectively, with a strong focus on service governance and continual improvement. You'll work within a … highly structured, ITIL-aligned environment, managing relationships with stakeholders and third-party partners across the full service lifecycle. It's an excellent opportunity for someone looking to contribute to a mature, high-performing IT function within a regulated, professional services setting. What you'll be doing: Lead the full More ❯

Service Delivery Manager (6-month FTC), £50,000 p.a, hybrid on site 2 days per week. South Birmingham We are seeking a Service Delivery Manager for a 6-month fixed-term contract in South Birmingham. The successful candidate will be responsible for ensuring the … effective delivery of IT services to the business, leveraging their expertise in vendor management, ITIL and IT Service Management (ITSM). Primarily you will be; Managing outsourced Application providers, Network, Telephony and Desktop Services providers Managing internal business Incident, Problem, Change requests Owning and coordinating response to P1's … are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve service delivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong stakeholder management skills. - Experience in supplier management. More ❯

Service Delivery Manager (6-month FTC), £50,000 p.a, hybrid on site 2 days per week. South Birmingham We are seeking a Service Delivery Manager for a 6-month fixed-term contract in South Birmingham. The successful candidate will be responsible for ensuring the … effective delivery of IT services to the business, leveraging their expertise in vendor management, ITIL and IT Service Management (ITSM). Primarily you will be; Managing outsourced Application providers, Network, Telephony and Desktop Services providers Managing internal business Incident, Problem, Change requests Owning and coordinating response to P1's … are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve service delivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong stakeholder management skills. - Experience in supplier management. More ❯

Service Delivery Manager (6-month FTC), £50,000 p.a, hybrid on site 2 days per week. South Birmingham We are seeking a Service Delivery Manager for a 6-month fixed-term contract in South Birmingham. The successful candidate will be responsible for ensuring the … effective delivery of IT services to the business, leveraging their expertise in vendor management, ITIL and IT Service Management (ITSM). Primarily you will be; Managing outsourced Application providers, Network, Telephony and Desktop Services providers Managing internal business Incident, Problem, Change requests Owning and coordinating response to P1's … are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve service delivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong stakeholder management skills. - Experience in supplier management. More ❯

IT Service Delivery Manager 6 Month FTC Hybrid, Solihull £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an experienced ITSM you More ❯

IT Service Delivery Manager 6 Month FTC | Hybrid, Solihull | £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an experienced ITSM you More ❯

IT Service Delivery Manager 6 Month FTC Hybrid, Solihull 45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an experienced ITSM you More ❯

IT Service Delivery Manager 6 Month FTC | Hybrid, Solihull | £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an experienced ITSM you More ❯

working closely with our vendors, internal IT teams, and senior business stakeholders. You'll have a highly visible position, sitting as part of the Service Leadership Team (SLT), and helping drive a collaborative, customer-focused service culture across a 24/7 operation. Main Responsibilities System Management: Lead … + availability and optimal performance. Incident Management: Oversee major and standard incident processes (not hands-on) including communications, root cause analysis, corrective actions, and service restoration. Vendor Management: Manage third-party suppliers and partners to deliver against SLAs, drive system enhancements, and lead regular service reviews. SLA Implementation … and Reporting: Maintain documentation, deliver system performance reports, and ensure system security compliance ("Green" status) aligned to company standards. Collaboration: Work cross-functionally with Service Desk, Infrastructure, DevOps, Networks, Security, and business stakeholders to deliver aligned, high-quality services. Proactive Initiative Ownership: Identify service gaps, initiate improvement projects More ❯

talk to you. There really is something for everyone here. Within our Capital Design and Delivery department, we are looking for a Design Services Manager to join our Waste Infrastructure Design team based in Coventry or Shrewsbury. EVERYTHING YOU NEED TO KNOW This is an amazing opportunity for … an experienced Project Manager to be responsible for delivering the Waste Networks design programme, writing service orders, managing and delivering these service orders, and also overseeing Outline detail design schemes. You will play a key role in leading and managing the project team and project lifecycle … budget, and to quality standards. You will scope and create project plans with input from the framework consultant, and perform the role of NEC Service Manager (or parts of it) when delegated by the Design Manager (Delegation of Authority to be confirmed). WHAT YOU More ❯

Job Description: This role involves care and support planning, recruitment, mentoring, staff supervision and management, rota management, and liaising with external agencies . We are seeking an enthusiastic individual eager to learn and develop their skills. This position is ideal More ❯

Job Description: Positively influence Customer satisfaction by acting as the advocate for the Customer within Restore and representing Restore within the Customer's business. We are looking for an enthusiastic individual to join our team. If you are eager to More ❯

Plus up to 10% annual performance related bonus Opportunities for professional development Plus our Sodexo employee benefits package General Services Manager Tutbury - Full time It's your turn to set the standard. At Sodexo, we're passionate about our people. We know that our teams are the key … delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic General Services Manager to join our team and play a key role in driving excellence and innovation in Facilities Management . As a General Services Manager … the safe behaviour message through the teams using the tools avail focusing on Zero accidents Responsible for driving continuous improvement through all accounts Manage Service Champion visits and maximize support available from the Service Champions What we're looking for: Experience in Managing a multi-site operation Experience More ❯

Data Centre and Cloud Services Manager Full Time/Permanent £80,000 - £85,000 + car allowance + bonus + extensive benefits West Midlands/Hybrid (1 day a week on-site)/regular European travel The Role I am looking for an experienced Data Centre and Cloud … Services Manager to join a large global brand head quartered in the West Midlands. This is a hybrid role with the successful candidate required to be on site 1 day per week on average on the Birmingham office. There will also be monthly travel to sites in Europe … so candidates must be willing to travel where required. The Data Centre and Cloud Services Manager will be responsible for monitoring and managing the smooth delivery and operations of all vendors and services provided by Data Centre and Cloud teams. You will oversee the deployment and maintenance of More ❯

Global Data Centre and Cloud Services Manager Full Time/Permanent £85,000 - £105,000 + car allowance + bonus + extensive benefits West Midlands/Hybrid (1 day a week on-site)/regular European travel The Role I am looking for an experienced Data Centre and … Cloud Services Manager to join a large global brand head quartered in the West Midlands. This is a hybrid role with the successful candidate required to be on site 1 day per week on average on the Birmingham office. There will also be monthly travel to sites in … Europe so candidates must be willing to travel where required. The Data Centre and Cloud Services Manager will be responsible for monitoring and managing the smooth delivery and operations of all vendors and services provided by Data Centre and Cloud teams. You will oversee the deployment and maintenance More ❯

You are here: Home/News/News/Royal British Legion - Casework Services Manager Are you a strong leader with a passion for helping others? Do you thrive in a role that blends leadership, casework, and strategy? We are looking for Casework Services Manager to More ❯