FIRST LINE IT SUPPORT
- Hiring Organisation
- Key Recruitment Limited
- Location
- Waterlooville, Hampshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £28000/annum
First Line IT Support Waterlooville Permanent | Full Time | Hybrid £28,000 Role Overview Provide first-line technical support to users by resolving IT incidents and service requests, delivering excellent customer service, and ensuring issues are managed efficiently from initial contact through … resolution or escalation. Key Responsibilities Act as the first point of contact for IT support, providing professional and customer-focused assistance. Log, prioritise, troubleshoot and resolve first-line incidents and service requests. Maintain accurate records within the IT service management system and keep users informed throughout ...