1st Line Support Job Trends in Waterlooville

First Line Support
Hampshire > Waterlooville

The median First Line Support salary in Waterlooville is £28,000 per year, according to job vacancies posted during the 6 months leading to 30 April 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
30 Apr 2026
Same period 2025 Same period 2024
Rank 9 - 4
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Support 1 0 6
As % of all permanent jobs in Waterlooville 2.44% - 15.00%
As % of the Job Titles category 2.44% - 15.00%
Number of salaries quoted 1 0 6
10th Percentile - - -
25th Percentile - - £18,671
Median annual salary (50th Percentile) £28,000 - £20,027
75th Percentile - - £21,382
90th Percentile - - -
Hampshire median annual salary £26,000 £26,000 £25,000
% change year-on-year - +4.00% +2.04%

All Permanent IT Job Roles
Waterlooville

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Waterlooville. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Waterlooville with a recognized job title 41 5 40
% of permanent jobs with a recognized job title 100.00% 83.33% 100.00%
Number of salaries quoted 27 4 40
10th Percentile £26,000 - £18,671
25th Percentile £27,250 £26,750 £21,661
Median annual salary (50th Percentile) £43,000 £41,500 £57,500
Median % change year-on-year +3.61% -27.83% -4.17%
75th Percentile £50,000 £57,188 £66,875
90th Percentile £52,000 £61,125 £70,000
Hampshire median annual salary £55,000 £53,000 £50,000
% change year-on-year +3.77% +6.00% -2.68%

1st Line Support
Job Vacancy Trend in Waterlooville

Historical trend showing the proportion of permanent IT job postings featuring '1st Line Support' in the job title relative to all permanent IT jobs advertised in Waterlooville.

1st Line Support job vacancy trend in Waterlooville

1st Line Support
Salary Trend in Waterlooville

Salary distribution trend for 1st Line Support job vacancies in Waterlooville.

Salary distribution trend for 1st Line Support job vacancies in Waterlooville

1st Line Support Skill Set
Top 8 Co-Occurring Skills & Capabilities in Waterlooville

For the 6 months to 30 April 2026, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Waterlooville region featuring 1st Line Support in the job title.

1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Ruby
1 1 (100.00%) Service Delivery
1 1 (100.00%) Service Management

1st Line Support Skill Set
Co-Occurring Skills & Capabilities in Waterlooville by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Social Skills
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Service Delivery
1 1 (100.00%) Service Management
Programming Languages
1 1 (100.00%) Ruby
Vendors
1 1 (100.00%) Microsoft