1 of 1 IT Technician Jobs in Waterlooville

Are you an experienced IT Support Technician looking for your next challenge We're looking for a proactive and customer-focused individual to join a busy helpdesk team in Waterlooville. In this role, you'll be the first point of contact for our customers, providing initial technical support, troubleshooting issues, and ensuring incidents are handled quickly and effectively. … Monitor system performance and logs, reporting potential issues before they escalate. Support post-incident analysis by identifying root causes and recommending improvements. Skills & Knowledge Minimum 1.5 years' experience in IT support/helpdesk roles. Strong customer service focus and ability to communicate clearly at all levels. Experience supporting Microsoft Windows and Apple Mac devices. Proficiency with Microsoft 365, including More ❯