Service Delivery Manager
- Hiring Organisation
- Spectrum IT Recruitment
- Location
- Waterlooville, England, United Kingdom
SLAs, service reporting, and improvement initiatives • Confident communicator with the ability to manage escalations professionally and empathetically • Structured, organised, and comfortable taking accountability Desirable: • ITIL certification (or equivalent practical experience) • Experience supporting ISO audits • Background within an MSP environment • Experience working alongside Customer Success or relationship management teams ...