1 of 1 Remote Organisational Skills Jobs in Waterlooville

are resolved within agreed SLAs and provide timely updates to customers Carry out initial troubleshooting for hardware-related issues Take responsibility for your own and team ticket queues Required skills & experience Previous experience in a customer-facing role Strong computer literacy; ideally with experience in retail or software support Excellent organisational and time management skills Ability to … prioritise workload in a fast-paced environment Excellent customer service and communication skills (written & verbal) Confident telephone manner with the ability to explain technical issues clearly Attention to detail and ability to multitask Desired: Previous software support experience Retail sector background IT qualifications and/or SQL knowledge Benefits At ClearCourse, we offer: Life Assurance & Income Protection Private Medical More ❯