Service Desk Analyst
- Hiring Organisation
- ClearCourse
- Location
- Waterlooville, Hampshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
contact through to resolution Contributing to internal documentation and knowledge bases Requirements Experience in a customer-facing role Confidence using computers, ideally in a retail or software support environment Strong communication skills and a helpful, professional manner Good organisation and time management skills Ability to prioritise work in a fast … learn Nice to have Experience in a software or technical support role Exposure to ticketing or incident management systems Experience working in a busy retail environment Awareness of ITIL or similar service management frameworks IT qualifications or exposure to SQL Why join us Youll be joining a supportive, collaborative team ...