2 of 2 Remote Social Skills Jobs in Waterlooville

on recruitment, onboarding, and HR-related tasks. Champion service excellence and foster a culture of collaboration and continuous improvement. What were looking for: Required skills & experience: Minimum 3 years of experiencein an IT support or customer-facing … role. Minimum 3 years experience in a SaaS support role. Strong organisational and time management skills with the ability to prioritise workloads. Excellent communication skills, both written and verbal. Experience leading or managing a customer-facing team. Ability to thrive in a fast-paced environment with changing priorities. … Desired skills & experience: Familiarity with SQL . Experience in retail and/or hospitality industries. Knowledge of ticketing systems (ideally Jira Service Management). Who you are: A proactive problem solverwith a can-do attitude. Adaptable and able to build strong relationships with customers and stakeholders. Self-motivated and More ❯

of hardware, software, network, and system-related issues. Coordinate with third-line engineers or external vendors when necessary to resolve complex issues. Ensure proper communication and information transfer when escalating issues, providing all necessary details to facilitate fast resolution. Perform root cause analysis on recurring or complex issues to prevent … troubleshooting and system changes. Skills and Knowledge Customer focused and have a genuine desire to provide a quality service. Excellent written and verbal communication skills. A team player who can contribute to a collaborative working environment An understanding of ITIL and Cyber Essentials frameworks. Endpoint support for Microsoft Windows More ❯