2 of 2 Remote/Hybrid Customer Insight Jobs in Watford

Deal Leadership Lead discovery sessions to uncover challenges around ITSM, integration, automation, and service orchestration. Deliver solution-oriented presentations, demos, and workshops aligned to customer use cases and operational objectives. Own complex, multi-stakeholder sales cycles from initial engagement through to close and handover. Position our services as long … term partnerships that drive efficiency, visibility, and automation across IT operations. Market Insight & Collaboration Stay current with leading ITSM platforms (ServiceNow, BMC, Jira Service Management, Freshservice, etc.) and trends in integration and automation. Share customer insight with Marketing, Product, and Delivery teams to influence go-to-market ...

customers modernise and scale their IT operations. This role goes beyond traditional sales. Success is built on long-term relationships, a deep understanding of customer challenges, and the ability to create lasting value. You will own the full new-business lifecycle — from identifying and engaging prospects to closing complex … outbound and inbound activity, including calls, email, events, and social channels Partner closely with marketing to qualify leads, develop account plans, and progress opportunities Customer Engagement & Deal Management Lead solution-oriented presentations, demonstrations, and workshops tailored to each prospect’s business challenges and technical environment Position our client ...