IT Service Manager
- Hiring Organisation
- Reed
- Location
- Watford, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £75,000 - £80,000 per annum, Inc benefits
entire business. Operating in a multi-vendor, outsourced environment , you will drive service excellence, governance, and continual improvement across hosting, networks, enterprise applications, cybersecurity tooling, and site infrastructure. You will work closely with internal teams and external partners, applying SIAM principles to coordinate cohesive, high-quality service delivery aligned with … Analyse service trends and lead improvement initiatives in stability, automation, and efficiency. Deliver structured service reviews and improvement roadmaps. Ensure adherence to IT policies, cybersecurity standards, and audit requirements. Oversee smooth transition of new or changed services into stable operations. Collaboration & Leadership Work with Service Managers across other domains ...