IT Service Manager
- Hiring Organisation
- Reed
- Location
- Watford, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £75,000 - £80,000 per annum, Inc benefits
Management Own the lifecycle of back office services—from design and transition through to operation and retirement. Maintain accurate Service Catalogue and CMDB data, ensuring clear service ownership and dependencies. Ensure services meet SLA, KPI and compliance commitments. Service Value & Business Alignment Align service delivery to business outcomes … culture of accountability, service ownership, and customer focus. About You Essential Experience: Strong background managing infrastructure services (servers, networks, hosting, storage, databases, AD, data centres). Experience in multi-vendor or outsourced delivery environments. Proficiency supporting enterprise applications including Microsoft 365. Excellent stakeholder management and communication skills. Strong ...