1 of 1 Desktop Support Jobs in Watford

them. They are exceptional, and we are looking for more exceptional people to join us. Key responsibilities: Provide 2nd Line on-site desktop and application support services to end users Troubleshoot and resolve incidents relating to Desktop operating systems and mobile devices Repair hardware and peripheral faults … conjunction with warranty providers Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs Operate cohesively with the service desk team to maintain service levels All work undertaken must be logged via a Service Desk Reporting Tool, and this must ...