2 of 2 Remote Support Engineer Jobs in Watford

PRODUCTION SUPPORT ENGINEER THE ROLE We are seeking a highly skilled and experienced Production Support Engineer to oversee the day-to-day technical support of multiple studios in the UK. The successful candidate will play a critical role in providing technical support to a … NOT a remote position. The role is on-site and requires travel to different studio locations. RESPONSIBILITIES Focus on ensuring a high level of support is maintained for users Communicate with production and departmental teams within the studio about their IT needs, and answer questions Be a subject matter … IT responsibilities and constantly seek to improve that knowledge through learning REQUIRED SKILLS AND ABILITIES: Experience working in a technical troubleshooting and/or support engineer role in a production setting Strong working knowledge of MAC, Windows, and Linux support Ability to handle multiple issues, prioritizing and More ❯

Position Title: Technical Support Engineer Location: On-Site/Hybrid Job Type: Full-time Reports to: Engineering Manager WHO WE ARE At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industry expertise with excellence in … GPL's presence globally, building an elite force of technology specialists focused on empowering creatives to achieve new heights. THE ROLE As a Technical Support Engineer, you will be the first point of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving basic technical … someone with a passion for technology, strong problem-solving skills, and a desire to grow in the IT industry. You will work remotely, providing support via phone, email, and a ticketing system. You'll also collaborate with other engineers to ensure timely issue resolution and maintain high customer satisfaction More ❯