1 of 1 Workload Management Jobs in Watford

IT Service Delivery Manager

Hiring Organisation
Think Specialist Recruitment
Location
Watford, Hertfordshire, United Kingdom
Employment Type
Permanent
Salary
£55000 - £65000/annum
office and 2 from home Some of the duties will include: Lead and develop a team of 3-4, providing day-to-day direction, workload management, performance support and career development Work with the Technical Governance Forum to promote best practice across development, coding standards, testing, documentation … Manage relationships with IT vendors and third-party suppliers, ensuring SLAs, contracts and service performance are effectively managed Own business-facing incident and problem management, coordinating major incidents, root cause analysis and corrective actions with internal teams and suppliers Oversee application and service management, including ownership, monitoring, release ...