Wellingborough, Northamptonshire, United Kingdom Hybrid / WFH Options
BAM Group
Building a sustainable tomorrow BAM Site Solutions are looking to recruit a System & Data Analyst to take on a dual role, serving as both a system administrator and a data analyst . As a System Administrator you will play an essential role in supporting the business with digital … assisting users, resolving system queries and issues, identifying areas for system improvement, and aiding in the implementation of new modules or enhancements. As a Data Analyst you will be responsible for developing, designing, and maintaining reports and dashboards to provide valuable insights for decision-making. This is a full … on progress • Knowledge share, support end-users with system training and best practices • Train and support end-users on using reporting tools and interpreting data • Create training and how-to guides where required • Conduct system testing as required, keep documentation up to date • Ensure data accuracy, develop and More ❯
Wellingborough, North Northamptonshire, Northamptonshire, United Kingdom Hybrid / WFH Options
BAM UK & Ireland
on progress • Knowledge share, support end-users with system training and best practices • Train and support end-users on using reporting tools and interpreting data • Create training and how to guides where required • Conduct system testing as required, keep documentation up to date • Ensure data accuracy, develop and … implement data quality framework where required • Identify opportunities to automate data collection and reporting processes to improve efficiency • Cross collaborate with other functions within the business (i.e. IT) • Coordinate meetings and workshops where required • Accountable for co-ordinating activities relating to business system improvement and digital reporting • Accountable … progress of active initiatives Who are we looking for? • Demonstrated experience in designing, building, and maintaining dashboards. • Strong understanding of systems analysis. • Proficiency in dataanalysis and visualization tools, such as Excel and Power BI. Knowledge of SQL, database management, API integration, or IBM Cognos is a plus. More ❯
efficient issue resolution. Lead by example in managing ticket lifecycles within SLAs, ensuring quality, consistency, and customer satisfaction. Coordinate incident responses, including root cause analysis and reporting. Champion service excellence and help shape a positive, client-focused support culture. Skills & Experience Essential: Minimum of 3 years' experience in a … experience diagnosing issues across web-based software platforms. Proficiency with ticketing systems (e.g. Zendesk, Freshdesk, Jira, or similar). Strong experience in SQL for dataanalysis and issue investigation. Clear and effective communication skills, both verbal and written. Proven experience working across internal teams to resolve client issues. More ❯