1 of 1 Remote Applications Support Jobs in Welwyn Garden City

about technology and eager to build or grow your career in IT support? At PayPoint, we’re looking for enthusiastic and motivated individuals to join our Application Support Team. This is your opportunity to play a key role in supporting and evolving a function that underpins our technology across the UK. At PayPoint, we pride ourselves … cover Contact Centre opening hours: • Monday-Friday: Range of shifts between 8am - 8pm • Saturday: 9am - 5:15pm • Sunday: 9am - 5:15pm What will you be doing? As an Application Support Analyst, you’ll provide technical and application support across our retail network, covering 30,000 sites. This includes our PayPoint One, PayPoint Mini, EPOS systems, and … back-office platforms. Your responsibilities will include: • Delivering technical and application support to retailers and colleagues. • Managing incidents and changes raised via our ticketing system. • Investigating root causes and escalating issues to 3rd-line support where needed. • Supporting system integrations and new installations in live environments. What would we like from you? We’re looking for More ❯