1 of 1 Remote Back Office Jobs in Welwyn Garden City

the support activities of all applications and systems used to support and run the business that fall within the remit of CRM Services. This includes CRM (Salesforce) and PayPoint Back Office (including legacy applications). A key focus of the role is to support the team drive down the number of incidents and set the team up to … community. What would we like from you? Salesforce Administrator Certification with real life experience in this role Responsible for handling escalation of issues from all SFDC users and feeding back to the end user Manage user profiles, roles, permission sets, assignment rules, and license needs. Create and customize standard and custom objects including fields (including formula fields), page layouts … regards to system maintenance, security, release management, improvements, data integrity, duplicates, backups, etc. Helping to establish and provide robust support processes for all CRM systems (including Salesforce, Magic and back-office systems) Ensure that all change from the CRM Delivery team that is transitioned into production has the right controls and processes in place to be effectively supported More ❯