2 of 2 Service Delivery Jobs in Welwyn Garden City

About the role As a Product Manager within the Store Colleague Experience team, you will lead the strategy, roadmap and delivery of Tesco's Cash Transformation and Cash Services products across the Group store estate. You will partner closely with Store Operations, Finance, Treasury, Security, Technology and supplier partners … Data and operational stakeholders to define and validate Minimum Viable Products (MVPs). Prioritise, coordinate and communicate the resolution of live product issues and service incidents independently. Provide leadership and direction to cross‐functional teams on short‐term priorities and longer‐term strategic objectives. Work directly with store colleagues ...

decision-making at pace. Optimise Operational Tooling: Utilise platforms such as Zendesk and xMatters to manage incidents, streamline workflows, and ensure high-quality service delivery. Embed Continuous Improvement: Translate lessons learned from incidents into actionable improvements across detection, response, and prevention capabilities. Collaborate Across Domains: Work closely with Security … Response (EDR)). Interest in data analytics and the use of insights to improve incident outcomes. Knowledge of development lifecycles and product-based delivery models. Awareness of retail technology environments and associated risks. Evidence of continuous learning, curiosity, and contribution to the wider cybersecurity profession. Whats ...