Field Service Technician - RGC - Wembley/Harrow
Brent, Greater London, Wembley Central, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
Ricoh
sustainable and profitable. Find out more about Ricoh Today What you will be doing To provide a technical service to customers, including the maintenance and repair of Ricoh Graphic Communication and Print products. To ensure customers receive a satisfactory service in line with agreed service level agreements. Provide a technical service for both installation and de-installation of Ricoh Graphic … Communication products, ensuring that project milestones for installations and de-installations are achieved efficiently meeting contractual obligations. Ensuring customers are kept up to date on the progress made. Responsible for the timely escalation of technical problems as specified within Service processes, to ensure the downtime of equipment is kept in a minimum. To maximise revenue by identifying additional business and … engineering Skilled in the use of electronical diagnostic tools Good product knowledge Proven fault finding technique Ability to read and understand complex mechanical instructions IT literate Networking capabilities Excellent Interpersonal and customer handling skills Excellent knowledge of Company Service procedures We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated More ❯
Employment Type: Permanent
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