1 of 1 Remote Customer Retention Jobs in West Bromwich

the Role Applause IT is recruiting on behalf of a leading EPOS technology provider specialising in ICRTouch systems and LCG Payment Solutions . We are looking for a proactive, customer-focused EPOS Account Manager to manage and grow relationships with our existing client base across the UK. This is not a new business role - your focus will be on … cross-sell opportunities, including: LCG Payments integration Handheld devices & kitchen screens Stock control modules QR order-to-table solutions Support packages and licences Ensure contract renewals and high client retention Collaborate with internal teams (support, projects, payments) to deliver a seamless service Conduct UK-wide client visits as required Support multi-site expansion opportunities Keep CRM updated with … technology Strong relationship-building skills with commercial awareness Comfortable with UK-wide travel and holding a full driving licence Organised, proactive, and commercially focused Motivated by client satisfaction, retention, and business growth Benefits Competitive salary + performance-related bonus/commission Company pension scheme Regular team socials and company events Access to sports clubs and client entertainment opportunities More ❯