1st Line IT Support Analyst
West Bromwich, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
TieTalent
About 1st Line Support Analyst in West Bromwich required Location: West Bromwich, B71 4LT Hybrid working: 3x in the office, 2x from home Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is looking for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build … your career in IT and enjoy helping people solve problems, this could be the perfect next step. What You’ll Be Doing Role In this role, you’ll be the first point of contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support … improving your technical knowledge with on-the-job learning. Organising your tasks to stay ahead of client expectations. Maintaining professional, clear, and friendly communication at all times. Representing Sharp IT Services with professionalism and integrity. What We’re Looking For We’re after someone who’s not just technically curious, but also people-focused and motivated to grow. Ideally More ❯
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