5 of 5 Service Delivery Jobs in West End of London

with view to permanent for the right candidate Salary: £225 per day (Umbrella) | PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle VIP escalations and manage priority incidents Provide drop-in support … and manage escalations with suppliers (Ricoh) Collaborate with other Digital Services teams to resolve complex user issues Participate in project work and out-of-hours implementations when required Customer Service Excellence: Act as the primary in-person point of contact between staff and Digital Services Work with customers empathetically to provide high-level service and build confidence Maintain …/Wi-Fi) Remote access/VPN technologies MFD operations and basic setup Experience & Qualifications: Valid UK Driving Licence (Manual or Automatic) - Mandatory Minimum 2-4 years in IT Service Support environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field More ❯

preferred) Reports to: Head of Marketing and Sales Employment Type: Full-time About Us We are a fast-growing, London-based consultancy delivering cloud-based solutions to improve public service delivery. In just four years, we've grown to a team of 50, working with clients across Ireland and expanding inot new geographical markets. Our work spans central government … compelling proposals and support business growth. Key Responsibilities Lead the end-to-end bid writing process , from opportunity tracking to submission. Collaborate with internal stakeholders to gather technical and delivery input. Write clear, persuasive, and tailored responses to RFPs, RFIs, and tenders. Maintain and evolve the Bid Library and support the development of reusable content. Support editorial and content More ❯

preferred) Reports to: Head of Marketing and Sales Employment Type: Full-time About Us We are a fast-growing, London-based consultancy delivering cloud-based solutions to improve public service delivery. In just four years, we've grown to a team of 50, working with clients across Ireland and expanding inot new geographical markets. Our work spans central government … compelling proposals and support business growth. Key Responsibilities Lead the end-to-end bid writing process , from opportunity tracking to submission. Collaborate with internal stakeholders to gather technical and delivery input. Write clear, persuasive, and tailored responses to RFPs, RFIs, and tenders. Maintain and evolve the Bid Library and support the development of reusable content. Support editorial and content More ❯

preferred) Reports to: Head of Marketing and Sales Employment Type: Full-time About Us We are a fast-growing, London-based consultancy delivering cloud-based solutions to improve public service delivery. In just four years, we've grown to a team of 50, working with clients across Ireland and expanding inot new geographical markets. Our work spans central government … compelling proposals and support business growth. Key Responsibilities Lead the end-to-end bid writing process , from opportunity tracking to submission. Collaborate with internal stakeholders to gather technical and delivery input. Write clear, persuasive, and tailored responses to RFPs, RFIs, and tenders. Maintain and evolve the Bid Library and support the development of reusable content. Support editorial and content More ❯

preferred) Reports to: Head of Marketing and Sales Employment Type: Full-time About Us We are a fast-growing, London-based consultancy delivering cloud-based solutions to improve public service delivery. In just four years, we've grown to a team of 50, working with clients across Ireland and expanding inot new geographical markets. Our work spans central government … compelling proposals and support business growth. Key Responsibilities Lead the end-to-end bid writing process , from opportunity tracking to submission. Collaborate with internal stakeholders to gather technical and delivery input. Write clear, persuasive, and tailored responses to RFPs, RFIs, and tenders. Maintain and evolve the Bid Library and support the development of reusable content. Support editorial and content More ❯