3 of 3 Service Delivery Jobs in West End of London

well established MSP Client is urgently recruiting for an IT Service Delivery Manager to develop and maintain strong, collaborative relationships with assigned enterprise Clients, acting as a trusted advisor and primary point of contact. The chosen Candidate will identify changes to the customer environment and technology trends that … role will include mediating in cases where there are conflicting requirements for services from different business units, ensuring that the current and future service level requirements (service warranty) of customers are identified, understood and documented in SLA (Service Level Agreement) and service level requirements (SLR) documents. ...

between JSM, HubSpot and other systems, ensuring alignment with the wider technology environment. Supporting solution validation, testing and UAT, preparing training materials and identifying delivery risks and dependencies. Collaborating with the Product Manager and technical teams to deliver business requirements, and performing any other duties as required. You will … demonstrate some of the following: Previously worked as a Business Analyst, Business Systems Analyst, or in a similar role Must have experience delivering Jira Service Management implementations. Business analysis experience within system implementation, transformation or delivery-focused programmes. Experience within governance, service management or operational transformation environments. ...

department and will participate in researching emerging technologies, products, services and architectures, to work with the various our client technology groups (DIO, Network Engineering, Service Delivery ) in producing, delivering and validating our client wide end-to-end architecture. The role is a combination of internal activities and accountabilities … exercises Ensure all new implmentations/change across the entire our client landscape are following “Secure by Design” approach Assist with development, planning and delivery of “Hackathons” and other employee security awareness initiatives such as “Security Awareness week” What we're looking for Must haves: 3 years+ technical knowledge ...