1 to 25 of 30 Service Delivery Jobs in Central London

over the coming years. You will play a crucial part in Cingularity’s development, ensuring projects are delivered on time while actively involved in service delivery, logistics, procurement, pricing, and resource management. You will aid company growth and utilise your knowledge to shape workflows and processes. Project Management … Service Delivery Manage Service Delivery of customer solutions, including engagement with suppliers, ensuring deadlines are met for upcoming events, and permanently deploying solutions. Coordinate the delivery of Telecommunication connectivity from order to handoff. Coordinate logistics for upcoming events. Coordinate quotations and ordering. This includes negotiating ...

Service Delivery Manager At KPMG Microsoft Business Solution we implement best in class solutions across the Microsoft technology stack. We have extensive knowledge and expertise in all areas, enabling us to provide our clients with an integrated end-to-end solution. Our solutions are based on the Dynamics … solutions that drive significant client value. As we continue to grow and strengthen our support and managed services offerings, we are seeking an experienced Service Delivery Manager to join our team. Responsibilities: Provide end to end ownership of customer service contracts Work across our ITIL based services ...

longstanding clients who have a fantastic reputation as a global digital transformation partner, customer experience specialist and provider of complex unified communications and network service solutions. This is a fantastic opportunity to join the business as the Director of Professional Services and take full ownership all professional services engagements … making sure they are delivered efficiently, profitably and to the highest of standards. Working closely with Sales, Service Delivery, Engineering, Finance and Customer Success, you will ensure projects transition smoothly into managed services and long term support. You will have full responsibility for delivery performance, utilisation, customer ...

Role: Service and Operations Manager Location: London Salary: £45,000 - £55,000 per annum Setup: Full-time | 5 days on-site About the Role An established and growing Managed Services provider is seeking an experienced Service and Operations Manager to lead the operational delivery of its Managed … Print Services division. This role sits at the centre of service delivery, operational control and commercial performance. You will be responsible for leading service desk and engineering teams, ensuring operational efficiency, maintaining strong governance around stock and procurement, and driving service performance across a portfolio ...

. Key Responsibilities: Build and maintain strong, long-term relationships with key client stakeholders Act as a trusted advisor, understanding client needs and ensuring service delivery aligns with expectations Work closely with internal technical teams to ensure successful delivery of IT services Monitor account performance and maintain … oversight of commercials Identify opportunities to strengthen partnerships and deliver additional value Facilitate regular client meetings, service reviews, and strategic discussions What We’re Looking For: Experience in Client Success, Account Management, or Service Delivery within IT Services/MSP environments Backgrounds such as Service Delivery ...

mobile number and email address are available on my LinkedIn Profile This role is not suitable for candidates whose experience is limited to service delivery, infrastructure operations, or team management without commercial ownership. You must be able to demonstrate: Direct accountability for Tier 1 MSP/vendor performance … large, globally distributed technology estate where a Tier 1 managed services partner (Cognizant) plays a central role in delivery. You will sit above service delivery, owning how it is governed, measured, and optimised. Your mission is to drive performance, challenge suppliers, and optimise cost across a £100m+ technology ...

organisation’s operational and financial objectives. Sitting within the Chief of Staff function, the role focuses on vendor governance, relationship management, financial oversight, and service performance monitoring. The Vendor Manager acts as the central point of coordination between business stakeholders, vendors, and internal functions such as procurement, finance, risk … works closely with the procurement team during vendor selection, contract negotiation, and renewals. The primary focus is on ensuring vendors deliver value, meet service expectations, and operate in alignment with the organisation’s operational, regulatory, and financial requirements. Why You Will Love It Here!: Flexibility: Hybrid Work Model Your ...

that enhance our capabilities. Champion initiatives that elevate efficiency, reliability, and sustainability through groundbreaking engineering solutions and forward thinking maintenance approaches. Oversee comprehensive project delivery, maximise resource effectiveness, and align maintenance and investment strategies with ambitious business objectives. Partner with senior leadership to revolutionise building operations and grow asset … enhance our capabilities. Champion initiatives that elevate efficiency, reliability, and sustainability through ground-breaking engineering solutions and forward thinking maintenance approaches. Oversee comprehensive project delivery, maximise resource effectiveness, and align maintenance and investment strategies with ambitious business objectives. Partner with senior leadership to revolutionise building operations and amplify asset ...

Drive excellence in delivery and shape the future of public services. Are you an experienced Delivery Manager seeking your next challenge? We are looking for a talented Delivery Manager with a proven track record of working with GDS standards in the public sector. You will have … Scrum methodology, facilitating key ceremonies and guiding teams to use the most appropriate agile tools. Your deep understanding of GDS standards and the government service manual will be essential in enforcing quality, ensuring compliance, and delivering services that meet rigorous public sector requirements. Some of your responsibilities: Design ...

Title: Managed Print Service Field Engineer Location: Central London Job Type: Full Time, Permanent Salary - £34k/Negotiable dependent on experience About the Role An established technology solutions provider is seeking an experienced Managed Print Service Field Engineer to join their field-based engineering team in Central London. … This role involves supporting a range of managed print devices across client sites, delivering high-quality service, maintenance and installations while maintaining excellent customer relationships. This is a great opportunity for a technically skilled engineer with experience in managed print environments who enjoys working autonomously while also collaborating with ...

transition, and into live contract delivery. This opportunity is ideally suited to an individual who combines strong operational leadership, commercial awareness, and technology-enabled service delivery experience, with the credibility and drive to work alongside senior leadership to develop and deliver a complex TfL solution. The role will … Allowance What You'll Do: Bid & Solution Development (Pre-Contract) Work closely with the Account Director (Highways Technology Services) to develop the operational and delivery solution for a TfL technology contract, ensuring it is deliverable, compliant, innovative, and commercially robust Collaborate with bid managers, technical specialists, and partners ...

search of the best talent to place, now. The role: The Tech Bar Supervisor is responsible for the day-to-day leadership, performance, and service quality of the on-site Tech Bar. The role ensures a high-touch, premium IT support experience, acting as the bridge between walk … support, scheduled appointments, and wider IT operations. This role combines people leadership, service management, and hands-on technical oversight, ensuring the Tech Bar delivers fast, professional, and consistent support aligned to corporate standards and brand values. Responsibilities: Service Leadership & Operations Own the daily operation of the TechBar, ensuring ...

weekend work What You'll Do: To provide expert technical support, monitoring, and maintenance for Cingularity's global network and video services, ensuring flawless delivery of live broadcast content. The TOC Network Engineer plays a critical role in the 24/7 Technical Operations Centre (TOC), proactively identifying … resolving issues, implementing solutions, and contributing to the continuous improvement of Cingularity's services. This role requires a potent blend of technical expertise, customer service skills, and the ability to perform under pressure in a live broadcast environment. Key Responsibilities Operational Support & Team Contribution: Proactively monitor the Cingularity Network ...

integrations and the related security infrastructure. You will act as the primary liaison with the client, oversee compliance and auditing, and deliver comprehensive service management including detailed reporting to maintain the highest service and security standards. Key Responsibilities Leadership & Team Management Supervise and mentor onsite security engineers, ensuring … Attend regular client meetings to provide updates, discuss improvements, and address concerns. Ensure client satisfaction through KPI and SLA management, proactive communication, and excellent service delivery Technical Oversight Oversee & support configuration, and maintenance of VMS systems and integrations, including installation of replacement hardware to resolve failures ...

integrations and the related security infrastructure. You will act as the primary liaison with the client, oversee compliance and auditing, and deliver comprehensive service management including detailed reporting to maintain the highest service and security standards. Key Responsibilities Leadership & Team Management Supervise and mentor onsite security engineers, ensuring … Attend regular client meetings to provide updates, discuss improvements, and address concerns. Ensure client satisfaction through KPI and SLA management, proactive communication, and excellent service delivery Technical Oversight Oversee & support configuration, and maintenance of VMS systems and integrations, including installation of replacement hardware to resolve failures ...

Join Police Digital Service as a Recruitment Advisor. Salary starting at £35,000 pa About Police Digital Service To protect people from harm in our rapidly changing world, police services must not only keep up with technology and business changes but develop capabilities and ways of working that … will enable them to adapt to and deal with the complexity of modern criminality. Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing. Our team provides technical advice and delivers services to help policing and law enforcement organisations across ...

Working closely with business stakeholders, the Workflow Developer translates operational needs into robust, secure, and well‐documented technical solutions that support high‐quality legal service delivery and contribute to the firm’s wider digital strategy. The firm operates a hybrid agile working policy allowing employees to work from ...

strong business cases. - Ensure a collaborative approach for solution design across all areas of IT, including IT Systems, IT Business systems and IT Service Delivery. - Work with internal teams to ensure that all solutions delivered are consistent with agreed-upon standards and deliver maximum value to the firm. - Utilise ...

technologies and innovative solutions to a global audience. As our teams expand further, we are looking for an Account Team Manager to manage the delivery of sales and enablement services to a key client across the UK Channel business. The role will manage multiple teams of Technical Sales … team overachieves on expectations. Implement this strategy with the team. Build a strong cadence of reporting to measure success and identify training/service gaps. Manage the day-to-day delivery of the services and report progress against objectives both internally and with the clients. Identify any instances ...

Performance Transformation: Shift the team mindset from “in-month forecasting” to pipeline development and long-term strategic account growth Collaboration: Work closely with Marketing, Service Delivery, and Technical teams to ensure alignment across customer lifecycle touchpoints Talent Strategy: Leverage the UK market to ensure MTI are employing high ...

leading global brands Significant commercial runway with investment to expand market share High visibility and influence across UK&I and global leadership teams Multi-service impact across Recruitment, MSP, RPO and Talent Advisory The opportunity to build, lead and scale a high-performing team Backed by a brand with … strong momentum, investment, and long-term partnerships What You’ll Be Doing You’ll lead the strategy, growth, and delivery of a portfolio of enterprise clients across the UK & Ireland, driving value, performance, and long-term partnership success. Own and evolve account strategy: Shape the direction and success ...

senior site leadership with hands on commercial ownership, ensuring agreed budgets and KPIs are exceeded through customer advocacy, community engagement, and high-quality operational delivery We want someone exceptional who can focus on: Commercial Performance & P&L Ownership Deliver and exceed agreed monthly budgets and KPIs for the centre. … forecasting, and performance reporting as required. Operations & Customer Experience Ensure the smooth day-to-day operation of the centre. Maintain the highest standards of service, presentation, and customer experience at all times. Take responsibility for customers following handover from the Commercial Sales Executive., managing operational needs such as build ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … relationships with suppliers, subcontractors, and vendors across a complex, multi-vendor environment Leading commercial negotiations to secure competitive pricing, robust contracts, and high-quality service delivery Driving supplier performance through structured evaluation, governance, and risk management Enhancing procurement processes, policies, and systems to improve efficiency, compliance, and data ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … relationships with suppliers, subcontractors, and vendors across a complex, multi-vendor environment Leading commercial negotiations to secure competitive pricing, robust contracts, and high-quality service delivery Driving supplier performance through structured evaluation, governance, and risk management Enhancing procurement processes, policies, and systems to improve efficiency, compliance, and data ...

infrastructure landscape. Working alongside Technical Architects and Principal Engineers, you'll design, maintain and upgrade our infrastructure, tackling challenges head on and ensuring seamless service delivery. You must have several years of experience managing an MDM/EMM solution and SaaS based platforms. A strong understanding of security ...