South West London, London, United Kingdom Hybrid / WFH Options
Triad Group PLC
Harvey, was recognised for personal excellence at 'The Chartered Institute for IT & Computing Awards.' Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that … business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility & Inclusion - Ensure services are accessible to all users, including those with digital accessibility needs (WCAG 2.2). Working in Agile Environments - Collaborate in multidisciplinary teams within Agile frameworks to deliver … Miro, Figma, Adobe XD, Axure, or Balsamiq. Familiarity with Agile and iterative development processes. Knowledge of Government Digital Service (GDS) standards (desirable). Experience designing services for users with accessibility requirements. Qualifications & Certifications A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to More ❯
a similar e-commerce platform Strong knowledge of modern JavaScript Ability to write well-structured, semantic, and accessible HTML Confidence writing framework-agnostic, performance-focused JavaScript Awareness of WCAG accessibility guidelines Solid understanding of front-end performance best practices Strong attention to detail when building polished, complex interactions A positive, problem-solving mindset and broad technical curiosity Experience with modern …/B tests Experience building with a headless CMS Previous agency experience, delivering websites for multiple clients Deep knowledge in one or more areas such as animation, performance, or accessibility Benefits Fully remote, forever - work from anywhere in the UK, with flexible hours Personal development time and budget to help you hone your skills Generous annual leave - 28 days + More ❯
West London, London, United Kingdom Hybrid / WFH Options
AWD Online
Digital Channels and Governance Manager with proven experience managing digital communication channels in a complex organisation and a solid understanding of UX, accessibility and digital governance is required to join a dedicated Communications team based in Ealing, West London. Please note: This role focuses on channel management, governance, and optimisation not content creation or marketing strategy. SALARY: £57,003 per … a fantastic new job opportunity for a Digital Channels and Governance Manager with proven experience managing digital communication channels in a complex organisation and a solid understanding of UX, accessibility and digital governance. As the Digital Channels and Governance Manager you will be proactive and detail-driven, leading the operational delivery and governance of digital communication platforms from social media … media presence, ensuring quality, compliance, and engagement Support teams with training, guidance, and troubleshooting Monitor and improve online reputation across review platforms and business listings Ensure data compliance and accessibility standards are met Produce regular comprehensive performance reports and actionable insights CANDIDATE REQUIREMENTS Proven experience managing digital communication channels in a complex organisation Hands-on knowledge of email marketing platforms More ❯
