2 of 2 Remote/Hybrid Case Management Jobs in West London

fraud Screening of accountholders and payment counter parties Driving financial crime operational efficiencies with a new tool to give a 360-accountholder view and case management processes. Addressing regulatory reporting and audit demands on time Paytech issue products for its agents under Paytech's own e-money licence … have their own e-money/banking licence. This is an opportunity to be part of a fast-moving environment where key objectives include: Management of the Compliance domain where PPS is undergoing a business transformation in terms of: Transaction monitoring for fraud prevention and AML Screening of accountholders ...

needs of each team member and identifying emerging talent. Conduct regular individual and team performance reviews, providing actionable feedback and targeted coaching. Performance Management & Data-Driven Improvement Monitor and analyse a variety of data sources (KPIs, dashboards, call listening, QA, customer feedback) to assess individual and team performance. Identify … vulnerable or complex situations. Promote risk awareness, adherence to policies, and corrective action where necessary. Support in embedding governance, quality frameworks, and change management initiatives within the team. Stakeholder Engagement & Communication Communicate performance, risks, best practices, and improvement recommendations to the relevant Head of Department and across teams ...