2 of 2 IT Support Jobs in West London

This role is 4 days in the office in the office in Notting Hill Salary is £35k-£40k Key Responsibilities Provide first- and second-line support to users for hardware, software, and system issues (Windows, macOS, mobile devices, printers). Support and administer Microsoft 365 applications and services (Teams, Outlook, SharePoint, OneDrive, etc.). Maintain, monitor, and troubleshoot … infrastructure components including networks, NAS servers, CCTV, and Wi-Fi systems. Ensure adherence to IT policies, security protocols, and data protection regulations. Review and contribute to cybersecurity reports, training completion tracking, and incident response documentation. Set up, manage, and maintain user accounts, hardware, and software across offices and remote environments. Collaborate with external vendors for service and support as required. Prepare documentation, guides, and procedures for internal IT processes. Provide support and occasional onsite assistance in the Paris office. Participate in onboarding and offboarding processes for employees across global offices. Required Skills and Experience Proven experience in IT support and infrastructure management. Minimum of 2 years in an IT Support role. More ❯

IT Support Engineer - Onsite | 5-Week Contract | £170-£180/day + Holiday Pay Location: St James's, London SW1Y Duration: July 21 - August 26 (ASAP Start) Schedule: 5 days per week, office-based A leading organisation is seeking an experienced IT Support Engineer for a 5-week onsite contract. The role combines day-to-day … service desk responsibilities with high-level VIP support. The ideal candidate will be confident working in a fast-paced, professional environment, supporting senior executives and maintaining critical IT systems. Key Responsibilities: Service Desk Support: Manage incidents and service requests from creation to resolution Prioritise, assign, and escalate tickets in line with SLAs Collaborate with 1st Line and backend … support teams for troubleshooting Communicate clear, user-friendly updates to end-users Accurately log all calls and issues in the service management system Use knowledge bases to support a wide range of applications and services VIP and Desk-Side Support: Provide onsite and remote support to executives and senior stakeholders Support approx. 50 users at More ❯