1 of 1 Remote Journey Map Jobs in West London

Analytics, Adobe Target, and other Adobe Experience Cloud tools to monitor and optimise website performance; support A/B testing and collaborate with teams across Saga. From customer journey funnels to improving conversion, your work conducting competitive analysis and identifying opportunities for enhancement will make a visible impact across our digital estate. This is an ideal role for … the data says, but why; someone curious, commercially minded, and eager to interpret insights that will inform decision-making across the wider business. Were also on an exciting journey into personalisation as a core part of our digital and data strategy. If you're keen to help shape and grow a personalisation roadmap, this is your opportunity to … a plus. Experience with heatmapping tools or user session recording tools for enhanced website analysis, like Medallia/Decibel, Hot Jar, or Content Square. Strong understanding of customer journey mapping, conversion optimisation, and data segmentation. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over More ❯