Service Desk Lead
- Hiring Organisation
- Red King Resourcing
- Location
- West Ealing, London, United Kingdom
- Employment Type
- Permanent
- Salary
- £45000 - £60000/annum
escalations and project work * Remaining hands on where required across support and troubleshooting Tech Environment * Microsoft 365, Exchange Online, SharePoint, Teams * Windows and macOS environments * Intune, Entra ID, Endpoint Manager * Networking including Cisco Meraki, firewalls, and Wi-Fi * PSA and RMM tools such as Autotask and Datto You Will … technical users * A proactive approach to improving processes and service delivery Desirable * Experience working in creative, media, or production environments * Exposure to macOS and JAMF * Experience with service desk reporting and performance metrics Package and Benefits * Hybrid working * Pension * Training and development opportunities * Regular team events * Free parking ...