4 of 4 Qualitative Research Jobs in West London

British Airways the sky is never the limit. The role: Senior Digital Product Researcher You'll be part of the Product Design & Research team within the Commercial directorate, acting as a strategic research partner across the product lifecycle. This team plays a vital role in ensuring customer insight … into product decision-making, helping shape digital experiences that improve customer outcomes and drive commercial performance. What you'll do: Serve as the primary research contact for senior product, design and business stakeholders Advise teams on when and how to use research, helping scope and shape product strategy ...

Data & tech teams. They collaborate with these teams to understand challenges people face when using public services. They do this by conducting user research through employing the use of qualitative/quantitative methodologies with real people, ensuring what their team is learning in research informs … design of a chosen Key Responsibilities Acts as the research subject matter expert on a multidisciplinary team, facilitating the end-to-end research process and communicating research decisions to the team and stakeholders Scope the focus of research, so everyone involved has a shared understanding ...

translating those insights into recommendations that shape strategy, product, and design decisions. What you'll be working on Design and execute end-to-end research projects using various qualitative and quantitative methods to uncover user needs and behaviours. Drive business impact by translating research findings into actionable … guide the product strategy and roadmap - influencing business, product and design decisions. Create compelling and concise deliverables, including reports, presentations, and workshops, to communicate research insights effectively. Collaborate cross-functionally by bringing together product, design, engineering and business teams to align and foster collaboration in addressing client challenges. Push ...

challenging assumptions and ensuring insight leads to action. What you'll own Brand insight strategy & delivery Own the customer and brand insight agenda, ensuring research answers the most important strategic questions. Lead brand tracking, annual customer sentiment analysis, campaign evaluation and deep-dive brand analysis, moving beyond reporting … concepts to help optimise and refine campaigns ahead of launch. Challenge assumptions with evidence, helping teams make customer-led decisions. Customer & market understanding Lead qualitative and quantitative research to understand customer needs, behaviours, emerging trends and market opportunities. Bring together customer, brand, market and behavioural insight to create ...