4 of 4 Service Manager Jobs in West London

Service Delivery Manager - Full time permanent role - Hybrid (Chiswick 3 days a week) - Salary up to £65,000 plus 25 days holiday and travel covered A reputable West London firm are currently looking for an experienced Service Delivery Manager to join their IT team. This role will work to ensure internal users receive efficient … IT support from both internal and external teams. Duties will include: - IT Helpdesk management - Analysis of services received and planning for future improvements and service enhancements - Ensuring availability of IT support resources - Making sure support functions are fully equipped and trained - Hands on support when required (Windows OS, MS Teams, Microsoft 365) - Working with internal/external support and … considered suitable you will need the following skills/experience: - Ability to get to the West London area three times a week - Team leadership/management - Good understanding of service management strategy and continuous improvement - Technical background and understanding of Microsoft technologies - Strong analytical skills - Strong stakeholder management experience More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

collaboration & inclusiveness, using the power of diverse teams & individuals working together to deliver outstanding performance. Creating, developing and delivering new assurance frameworks for Business Comms product suites aligning the service & support functions with customer service excellence Represent the Business Comms service & support teams at customer pre-sales workshops, providing an overview of our assurance capabilities and ensuring … Comms commercial team in partner growth and retention strategies as a key member of the bid team, providing support for re-contracts, tenders and RFP's; building the appropriate service & assurance frameworks Ownership of the WiFi Planned Maintenance notification process, informing internal stakeholders and external partners of upcoming planned maintenance. Act in a consultative capacity to technical teams on … how best to plan and manage upcoming works Deputise for Head of Department, Group Service & Ops Manager, Provisioning & Deployment Ops Manager or Service & Ops Manager Skills/Experience Required: An experienced Operational manager with a track record of managing Customer Relationship Managers Experience of case managing complex customer queries/ More ❯