Technical Operations Manager
- Hiring Organisation
- Facilities Management Intrapreneur Limited
- Location
- South West London, London, United Kingdom
- Employment Type
- Permanent
- Salary
- £60,000
JobTitle:TechnicalOperationsManagerBuildingServices WearerecruitingaTechnicalOperationsManagertojointheteamlocatedinLondonworkingforaleadingglobalproviderofintegratedfacilitiesandcorporaterealestatemanagement. JobSummary Ensureteammembersarecontinuallyimprovinglevelsofservicedelivery,drawingonindustrybestpracticesettingahighbenchmarkfortheFMstodelivertoineachrespectivearea.Ensurecontinualclientfocusacrossallareas. KeyResponsibilities BetheprimarystrategicandoperationalsupportpointfortheAccountDirector Overseealloperationalactivityacrossthecontract. Overseeandfulfilallclientreportingactivities. Managetheteamtoatransparentsetofsharedobjectives. Managetalentrecruitmentandretention,includingtrainingrequirementsandperformancemanagement. Drivesuperioraccountperformancetosupporttheclientbusinessandcontractualobjectives.Developshortandlongtermobjectivestoenhanceservicedeliverylevels,measure,deliverandreportagainstthese. Ensurefullcontractcomplianceonoperational,risk,andcompliancematters Measurethecontractsperformanceagainstagreedtargetsandscorecardcompliance Leadbyexampleinallsupplypartnerrelationships,ensuringallteammembersaremanagingandpartneringwithvendorsprofessionallyandefficiently,buildingbestinclassrelationships. Overseeallvendorrelationships. Ensurecompaniestechnologyplatformisoptimisedtosupporttheclientsoperationalneedsandcommercialvalue. Driveforwardplatformefficiencieswithintheaccountplatform EnsureallaccountPlaybooksareevergreenandmeetingtheneedsoftheaccount Provideleadershipanddaytodaymanagementoftheinfrastructurefunctionsofthebusiness,withfunctionalleadsreportingin.Ensurefunctionalobjectivesarealignedwiththeclientprioritiesandthewiderfunctionalprioritiesofthebusiness, KeySkills/Experience/Requirements PreferablyHNCorDegreeinBuildingServiceEngineeringorrelevantengineeringsubject ...