2 of 2 User Journey Map Jobs in West London

London We are seeking a SVP, Product Designer with experience working with, defining, and designing complex systems to bring creativity, strategic insight, and user-centered thinking to our team. This role requires a highly skilled designer who excels in collaboration, design execution, and the ability to drive impactful … needs, behaviors, and insights from research. Drive a seamless and intuitive product experience by deeply understanding our users. Journey Mapping Map and analyze end-to-end user journeys across customers, operations, servicing teams and systems to identify pain points, key moments, and opportunities ...

champion the customer voice and align it with business strategy. Partner with product managers, architects, analysts and engineers to ensure solutions meet user needs, business goals, and technical requirements. Run workshops, create user journey maps and champion AI tools to drive efficiency and creativity. … friction and improve ease of use. Proficient in data analytics tools such as Adobe Analytics, with the ability to track success metrics, interpret user behaviour, and validate journeys. Clear, confident storytelling with adaptability and a growth mindset in fast-paced environments. Please include portfolio/content showing evidence ...