IT Support Manager - Small Team of 3; London W1, 65k
- Hiring Organisation
- Langley James Limited
- Location
- West London, London, United Kingdom
- Employment Type
- Permanent
- Salary
- £65,000
support, acting as the primary escalation point for complex technical incidents. Technical Management: Oversee the deployment and maintenance of the iOS/iPhone estate via JAMF/Intune . Reporting & Strategy: Manage the CMDB and helpdesk systems to produce regular statistics and trend reports. Governance: Maintain IT documentation, SOPs … staff) in a hands-on capacity. ITSM: Deep experience with ServiceNow or similar enterprise-grade helpdesk tools. Mobility: Strong knowledge of iOS/iPhone management and JAMF . Ecosystem: Microsoft Windows, Active Directory, and Office 365 (Exchange/SharePoint). Network: Fundamental understanding of TCP/IP networking. Soft ...